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Privacy Policy

Load and Go are committed to protecting personal privacy. Read our Privacy Policy below.

Provider means Load and Go (16 605 300 687) of 185 Fifteenth Avenue, West Hoxton NSW 2171 and contactable on info@landg.com.au

Individuals means individuals who use the Services.

1. Introduction

While providing the Services, Provider collects Personal Information about Individuals. This document describes how the Provider collects, stores, uses and discloses Personal Information.

2. Types of Information Collected

  • Names
  • Addresses
  • Details of products or services provided
  • Communication records
  • Content posted on the Service or website
  • Email addresses
  • Telephone numbers
  • Call recordings and related details
  • Dates of birth
  • Device information via cookies
  • IP addresses
  • Location data (via app)

3. How Information is Collected

  • Customer surveys
  • Provider’s website
  • Communications with Individuals
  • Automated service usage analysis
  • Call recordings (with consent)

4. How Information is Held and Secured

Provider stores Personal Information using:

  • Third-party data storage services
  • Third-party applications
  • Employee devices
  • Physical storage and archives

Security measures include:

  • Industry-standard security practices
  • Passwords, encryption, firewalls, SSL
  • Physical protection of documents
  • Trusted technology vendors

5. Deletion of Personal Information

Provider deletes Personal Information when it is no longer needed or upon request where reasonable.

6. What Information is Used For

  • Providing services
  • Usage analysis
  • Communication
  • Marketing and promotions
  • Third-party promotions
  • Running promotions/contests
  • Employment applications
  • Legal compliance
  • Contract enforcement
  • Payment processing

7. Disclosures of Information

Information may be shared with:

  • Employees
  • Professional advisors
  • Service providers
  • SaaS providers
  • Payment processors
  • Business partners
  • Sponsors
  • Regulators
  • Courts

8. Disclosing Information Outside Australia

Personal Information may be transferred overseas. Provider will attempt to ensure compliance with privacy laws, but Individuals may not have the same rights overseas.

9. Privacy Contact

For questions or complaints, contact: info@landg.com.au

Provider will respond within 10 days and attempt resolution within 10 days where possible.

If unresolved, contact the Office of the Australian Information Commissioner (OAIC):
http://oaic.gov.au

10. Accessing Information

Individuals may request access or modification of their Personal Information.

11. Unknowingly Collected Information

Provider may receive Personal Information unknowingly and will handle it in accordance with privacy laws.

12. Disclosures During Use of Services

Individuals may share information with Organisations during service use. Provider is not responsible for third-party handling of such data.

13. Changes to This Policy

Provider may update this policy. Individuals should review it regularly.

14. Definitions

Organisation means an organisation using the Services.

Personal Information means information defined under privacy law.

Privacy Act means the Privacy Act 1988.

Services means the web interface providing information on plant and machinery services.

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Site Remediation

Overview

Load & Go delivers rapid, reliable haulage and site support for remediation projects across Australia. Our versatile truck fleet specialises in the efficient removal and transport of contaminated material, helping clear sites faster, reduce costly delays and keep construction programs on schedule. We work alongside civil and industrial clients to provide practical, compliant cartage solutions that take the logistical complexity out of environmental works.

Key Features

  • Specialised Fleet: All configurations available for tight access or high-volume soil and waste movement.
  • Australia-Wide Capability: Supporting remediation projects in major centres and regional locations across the country.
  • Project Continuity: Reliable, on-time haulage that minimises downtime and protects project timelines.
  • Matched Solutions: Truck configurations and scheduling tailored to the material type, volume and site conditions of each job.
  • Full Compliance: All movements conducted to strict environmental, safety and chain-of-responsibility standards.
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Bulk Haulage

Overview

Load & Go is the trusted partner for bulk haulage across Australia. We specialise in the efficient transport of substantial materials for projects of every scale, from commercial builds to major industrial works. With a reputation built on professionalism and a commitment to safety, our team delivers high-capacity solutions nationwide. We ensure your materials are moved reliably so your project stays on schedule.

Key Features

  • Experienced Operators: Fully trained and qualified staff delivering expert service on every site.
  • Safety-First Culture: Rigorously maintained equipment and strict safety protocols to protect all personnel.
  • Modern Fleet: All configurations of high-performance tippers and trailers equipped for any job size.
  • Australia-Wide Reach: Proven expertise servicing major centres and regional locations across the country.
  • Proven Reliability: A loyal client base built on years of consistent, high-quality project delivery.
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Landfill

Overview

Load & Go is the trusted partner for large-scale waste transport across Australia. We provide seamless delivery to landfill sites, ensuring bulk waste is moved safely and efficiently from your project. Backed by years of experience across the civil, commercial and industrial sectors, we have built a reputation for excellence by handling everything from commercial clearances to major government infrastructure waste.

Key Features

  • Expert Waste Transport: Specialist handling and delivery of bulk landfill to certified sites.
  • Qualified Professionals: Fully licensed and certified drivers trained in safe, swift waste disposal.
  • Sector-Wide Support: Reliable service for commercial, civil and industrial projects.
  • Australia-Wide Reach: Extensive coverage across major centres and regional locations nationwide.
  • Customer-First Approach: A solid reputation built on first-class service and long-term client partnerships.
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Soil Disposal

Overview

Load & Go provides fully licensed soil disposal solutions across Australia, specialising in the safe transport of hazardous and contaminated materials. From ACM (Asbestos) and Restricted Solid Waste (RSW) to General Solid Waste (GSW), we ensure your project meets all relevant EPA and environmental regulations. Our qualified operators use specialised equipment to manage environmental risks, giving you peace of mind that your site remains compliant and safe.

Key Features

  • EPA Licensed Operators: Fully certified professionals trained in the handling of hazardous and restricted waste soils.
  • Contaminant Expertise: Specialist transport for ACM, HAZ and RSW materials, ensuring strict adherence to safety protocols.
  • Environmental Compliance: Dedicated management to prevent ecosystem impact and meet all regulatory requirements.
  • Australia-Wide Mobilisation: Serving projects of all scales across major centres and regional locations nationwide.
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